Payment Policy – Tremor Households
Effective Date: 01/04/2025
Website: www.tremorhouseholds.co.ke
At Tremor Households, we offer convenient and secure payment options to make your shopping experience seamless. This policy outlines the payment methods we currently accept.
1. Accepted Payment Methods
We accept the following payment options:
✅ Cash on Delivery (COD)
Pay in cash when your order is delivered to your doorstep.
- Please have the exact amount ready as our delivery team may not carry change.
- Payment must be made in full before the item is handed over.
✅ M-Pesa (Mobile Money Payment)
You can also pay via M-Pesa at the time of delivery.
- A payment number will be provided upon delivery.
- Please confirm your transaction with the delivery agent before receiving your item.
2. Payment Terms
- All payments must be made in full at the time of delivery.
- Partial payments are not allowed.
- Orders will not be completed or handed over until full payment is confirmed.
3. Order Confirmation
After placing your order:
- You will receive an SMS or email confirmation with order details.
- Our team will contact you to confirm delivery time and method of payment.
4. Security and Trust
We prioritize your safety and satisfaction.
- Our delivery team follows secure payment handling procedures.
- We do not ask for payment before delivery unless otherwise agreed.
5. Need Help?
If you have any questions or need assistance with your payment, contact us:
Tremor Households
📍 Website: www.tremorhouseholds.co.ke
📞 Phone:+254729818426
📧 Email: info@tremorhouseholds.co.ke